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  • Profile image for alannorthwood
    alannorthwood  |  Monday, October 20 2014, 10:00PM  |  Report
    We'll deserved praise

    I have to confess I will never be Southern Timber’s biggest customer, but that is one of the reasons I would like to say thank-you for the service that I receive.   My house is situated about 1/2 mile from the Yard so I normally collect my few bits of timber, cut them up and go.  It is very rare my purchase is greater than £50 but I am always treated as though my business matters, that friendly treatment applies to the lads in the Yard and the folks in the Office.  It is obvious on some days that they are under pressure but they still (somehow) manage to raise a smile.   Based on this quality of service I have bought my decking and fencing timber from Southern and had that delivered.  While I understand that they can’t do timed deliveries the timber has always turned up on the day promised and pretty much always with a cheerful driver. So much better than the indifferent plodders that turned up with my blocks.   In all thanks for the service, thanks for the timber and thanks for much lower prices than those well known DIY and Builders merchants – I won’t mention their names just in case.