Torridge District Council (TDC) does still not know when incorrect council tax bills, which were sent out last week, will be amended or how much the blunder will cost the district council.
Torridge District Council admitted last week they had miscalculated more than 29,000 council tax bills meaning they show a total which is between £2 and £5 more than it should be.
But at an extraordinary full council meeting held last night, a week after the mistake was discovered, officers were still unable to clarify when bills with the correct amount will be issued.
The meeting was called so councillors could vote on the amended council tax totals rather than the incorrect ones they had voted on at a full council meeting earlier this month.
The vote was unanimous meaning that the internal investigation into the blunder can continue and the council's software provider can continue working towards producing the amended bills.
Councillor Barry Parsons, the leader of TDC, said after the meeting: "This is what needed to happen to move the process forwards otherwise we could not have collected outstanding amounts.
"We have done what we needed to do though and told people straight away. I have had no adverse feedback about it at all."
Residents can continue to make payments in the normal way if they so choose and these will be held on account.
Once the new bills have been issued, any future payments will be adjusted downwards so that the correct total amount is paid over the course of the year.
The following parishes were not affected and have received the correct bills: Abbots Bickington, Bradford and Cookbury, Bulkworthy, Clawton, Dowland, Hollacombe, Huish, Monkleigh, Newton St Petrock, Virginstow and Lundy