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Patient meals at North Devon hospitals are of "good quality"

By e_glanfield  |  Posted: August 28, 2013

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HOSPITALS in North Devon provide good quality and nutritious patient meals, according to Northern Devon Healthcare Trust.

The reassurance comes following national claims that NHS hospitals hide patient dissatisfaction behind food ratings.

North Devon District Hospital in Barnstaple, Tyrell Hospital in Ilfracombe and South Molton, Torrington and Holsworthy community hospitals all received a food quality rating of “excellent” in the most recent inspections.

And according to surveys carried out by Northern Devon Healthcare Trust patients are satisfied with the catering provided.

Carolyn Mills, director of nursing, said the trust took patient feedback seriously.

She said: “A good, nutritious diet is an important part of the rehabilitation process and we take the quality of food we serve to patients very seriously.

“While we are proud that NDDH and our community hospitals in Northern Devon continue to receive excellent ratings for quality of food in national inspections, we continue to seek regular feedback from patients on the food they receive.

“The feedback can be acted upon immediately if necessary – we do not wait for the results of annual surveys or inspections before taking action to improve.

Patient meals at hospitals in North Devon are provided by external catering company Sodexo and regular unannounced spot checks are carried out at the hospital to test the quality of food.

Mrs Mills added: “Our teams work closely with the dietetic department and the nutrition steering group to ensure we continue to provide high-quality, safe, patient-centred food services and nutritional care 24 hours a day, every day.”

n What is your experience of hospital food in North Devon? Comment at www.northdevonjournal.co.uk.

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