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Mobile phone signal across North Devon affected by snow

By NDJJoel  |  Posted: January 18, 2013

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Angry mobile phone users have been contacting the Journal after being left out in the cold by their service proiders.

Orange (EE), Vodafone and O2 customers in Croyde, Georgeham, Braunton, Woolacombe, Bideford and Torrington have been reporting intermittant signal since 8am this morning.

Karma Worthington from Croyde and Helena Hoyle from Bideford say they are on Orange (EE) and haven't had signal all day.

Rachel Hadley, director of Croyde Holidays, said her Vodafone reception was dead all morning until 1pm when suddenly she had full signal again.

Vodafone has confirmed some of its customers in North Devon are seeing a reduced mobile phone service due to the snow.
Spokesman Ally Stevens said: "Our transmitters work on microwave technology and when this equipment gets covered in snow it affects the signal it can send out.
"We believe only a small number of customers are affected and the problems seem to be intermittent.
"Our teams are monitoring the situation and hope to get things resolved reasonably quickly."

Orange (EE) spokesman Lucie Smith said: "Our technical department is aware of an issue in North Devon and is looking into it."
The Journal attempted to contact mobile phone provider O2 but no one was available for comment.


PHOTO GALLERY: Snow in North Devon - Friday 18 January 2013

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  • accom  |  January 24 2013, 7:04AM

    Agreed - this really doesn't matter! People are too obsessed with their phones, and usually it's not for calling or texting but just to like something on Facebook or follow someone on Twitter. There's no phone signal in north Devon anyway, so nothing new! If these people love their phones so much and can't live without them, they should move to a big city.

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  • ATTICUSFINCH  |  January 22 2013, 8:05PM

    All you sad ***** who are moaning about mobile phone reception - GET A LIFE YOU SAD W******. Moan about something important.Its not important that you cant talk s*** or use facebook for a few hours is it .To**ers !!!!

    |   2
  • Brizz_Tony  |  January 18 2013, 8:09PM

    More like the Journal tried to contact O2 but couldn't get a signal. Have we reached the point in evolution where we begin to slide back towards the ape because we can't like the picture of our friend with the teddy-bear hat on Facespace?

    |   3