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Lloyds TSB cash machine out of order again in Torrington

By North Devon Journal  |  Posted: December 27, 2012

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TORRINGTON'S only free external cash machine was out of action for two days causing frustration among locals.

People in the town were annoyed when the Lloyds TSB Cashpoint was out of order on Tuesday and Wednesday last week and they could not withdraw any money.

The machine is near the town council building in the square and has broken down several times throughout the year.

In the past, when the machine broke down, or ran out of money, people would use the cash machine inside the Spar shop. Funds would also run out quickly because only a limited amount of money was held there.

Lorna Lord has run her shop Fiddlesticks in the pannier market for more than ten years. She said the Lloyds TSB cash machine had broken down at least four times during the past year.

She said: "The cash machine had a sign on it to say it was out of order and an engineer had been called.

"This happened a few days before Christmas and it was absolutely diabolical. The market is a big thing in the town. When people can't withdraw their money it has a massive impact on trade.

Former mayor of Torrington, Anne Tattersall, said: "It's an outrage. I tried to withdraw money on Tuesday to pay my hairdresser.

"I found the Lloyds TSB out of action. Fortunately my hairdresser agreed I could pay her another time."

Andy Oliver, Chairman of Great Torrington Chamber of Trade said the situation was frustrating, but there were other options.

He said: "People can use the counter at the Post Office to withdraw money.

"When the HSBC bank closed, the town lost two cash dispensers. The building on Fore Street has stood empty for more than a year.

"Yes, it's frustrating when the Lloyds TSB machine breaks but we just have to carry on as best we can."

Lloyds TSB said: "We treated the situation as an emergency. We are not aware of there being any major problems with this machine.

"We believe it has had issues two or three times throughout the year, but it is not a problematic machine.

"It's clearly a busy machine and it's an unfortunate time of year for it to be out of order. An engineer was called out and it was treated as a matter of urgency."

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